Customer Service Representative

Customer Service Representative – ANZ Customer Care (Administration)

Full-time, Permanent | Monday to Friday

Let's talk about the team:

As a Customer Service Representative within the ANZ Customer Care Team, you will deliver high-volume, transaction-based support across multiple communication channels. This role is focused on efficient, accurate processing of customer requests using standardized processes, systems, and templates.

You will work in a structured environment where tasks are repeatable, clearly defined, and governed by established procedures, with clear escalation pathways for non-standard or complex issues.

This role is ideal for individuals who excel in process-driven environments, value consistency, and can maintain high levels of accuracy and productivity.

Let's talk about the role:

• Process customer requests including orders, returns, credits, complaints, and rentals in a high-volume environment <...