Customer Service Representative

Bedford Ready Mix · Lower Sackville, Nova Scotia, Canada

Location

Lower Sackville

Job Type

Full-time

Posted

March 16, 2026

Job Description

Responsibilities
Accurate processing of sales orders, quotes and general inquiries
Taking orders in a professional and friendly manner
Assist customer with product questions, ordering, order tracking, complaints and issues
Schedule delivery times and coordinate with customers and dispatch
Monitor progress of work to ensure schedules are being met
Constantly rework best fit scenario for scheduling
Verify accuracy of customer orders
Provide back up for dispatch as needed
Additional duties as required
Technical Requirements
Previous customer service experience
Familiarity with Halifax Regional Municipality roadways will be considered an asset
Solid computer skills and experience
Previous experience in the concrete, construction and/or trucking industry will be a definite asset
Business Requirements
Strong attention to detail, with knack for anticipat...
        

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