Customer Service Representative - Mandarin Speaker (AU Offshore, Hybrid)

Schedule: Monday to Friday (06:00 AM-03:00 PM PHT)

Provide purchasing and administrative support by following established procurement processes, assisting with purchase requests, and coordinating with suppliers. This is a highly trainable role, where the onshore team will provide training on systems and workflows. The key requirement is strong communication skills, particularly in Chinese, to support supplier coordination.

Role & Responsibilities

• Assist in processing purchase requests and converting them into purchase orders.
• Follow documented procurement workflows and internal processes.
• Track and follow up on orders to support timely delivery.
• Maintain purchasing records and basic documentation.
• Communicate with suppliers to confirm quotes, orders, and delivery schedules.
• Provide administrative and coordination support to the procurement team.
• Participate in brief daily check-ins...