Customer Service Representative (Medical Billing)

Customer Service Representative(Medical Billing)

Synlink Recruitment Outsourcing Co. Inc.

On-site - Taguig 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

• Maintain customer records by updating account information accurately
• Handle returns, refunds, and exchanges in accordance with company policies
• Follow up to ensure issues are resolved and customers are satisfied
• Communicate and coordinate with internal departments as necessary
• Provide feedback on customer service trends and suggest improvements
• Adhere to communication procedures, guidelines, and policies
• Meet performance targets and KPIs set by the company

Job Requirements

• 1-2 years of experience in medical billing