Customer Service Representative

Description We are looking for a Customer Service Representative to support customer-facing operations for a manufacturer in the semi-conductor and electric components industry in Milwaukee, Wisconsin. This Long-term Contract position is ideal for someone who enjoys balancing responsive service with accurate order and quote coordination in a fast-paced environment. The role will focus on day-to-day transactional support, including order entry, status communication, and issue resolution, while working closely with internal teams to deliver a dependable customer experience.

Responsibilities:
• Build a strong understanding of assigned customers, including their products, purchasing patterns, key contacts, and service expectations to provide informed support.
• Partner closely with sales, engineering, and other internal stakeholders to gather customer-related information and respond effectively to inquiries.
• Manage customer concerns involving returns, shipment follow-up...