Customer Service Representative

Description We are looking for a Customer Service Representative to support day-to-day client interactions from our New Jersey location. This Long-term Contract opportunity is ideal for someone who enjoys assisting customers, handling order-related questions, and providing prompt, detail-oriented service across phone-based channels. The person in this role will help maintain a positive customer experience by responding accurately, resolving concerns efficiently, and keeping order information organized and up to date.

Responsibilities:
• Respond to incoming customer calls and provide timely, courteous assistance for a range of service-related inquiries.
• Place outbound calls as needed to follow up on requests, confirm details, and support issue resolution.
• Enter customer orders accurately into internal systems while verifying product, quantity, and account information.
• Review and process purchase order details to ensure requests are recorded correctly and route...