Customer Service Representative

Customer Service Agent – Medical Care / Workers’ Compensation CampaignWe are currently seeking Customer Service Agents to join the first wave of our Medical Care / Workers’ Compensation campaign. In this role, you will serve as a key point of contact for patients, medical providers, and other stakeholders, delivering professional, empathetic, and accurate support over the phone. This is an excellent opportunity for individuals with call center experience who are looking for stability, growth, and a Monday-to-Friday schedule.Key ResponsibilitiesHandle inbound and outbound calls related to medical care and workers’ compensation casesProvide clear, accurate, and timely information to customersDocument interactions thoroughly and accurately in internal systemsFollow established processes and compliance guidelinesMaintain a high level of professionalism, empathy, and customer focus at all timesRequirementsAdvanced English level (B2+/C1)Previous customer service experienceCall center experie...