Customer Service Representative (MRO)

eTeam · Makati, National Capital Region, Philippines

Location
Makati
Job Type
Full-time
Posted
July 02, 2026

Job Description

An Member Relations Officer (MRO) is responsible for providing outstanding customer service and provides clients/accredited medical facilities/brokers/agents with information regarding the plans they have (medical, travel, or sachet insurance product). His or Her primary role is to provide first contact resolution.


minimum of 6months work experience in a call center outbound account.

Morning shift for the firms month. Shifting Schedule after that.

Work on Site with Holiday/Weekend Work

With BPO Experience at least 6 months

Salary will be higher if with BPO and/or Healthcare/HMO Account.

3+6 months CONTRACT

Work onsite Makati

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