Customer Service Representative

Vortex Doors · Nashville, Tennessee, United States

Location
Nashville
Job Type
Full-time
Posted
June 06, 2026

Job Description

Job Type Full-time Description

Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door installation & repair company, is seeking a dedicated and customer-focused individual to join our team as Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing them with exceptional service, resolving inquiries, and ensuring a positive customer experience.

Job Responsibilities

  • Customer Interaction: Interact with customers via phone or email in a professional and courteous manner, addressing inquiries, providing information, inside sales, and offering service assistance.
  • Problem-Solving: Identify and analyze customer needs, providing creative solutions when necessary, scheduling the appropriate services, and escalating complex issues to the appropriate management team member.
  • Documentation: Maintain detailed and accura...
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