Customer Service Representative

CRG · Newark, New Jersey, United States

Location
Newark
Job Type
Full-time
Posted
July 02, 2026

Job Description

Customer Service Representative
Pay Rate: $18.00 - $19.00

2 Shifts Available:
  • Monday–Saturday, 9:00 a.m.-5:30 p.m. (one weekday off)
  • Monday–Saturday, 11:00 a.m. 7:30 p.m. (one weekday off)
  • Type: Indefinite Contract



    JOB DESCRIPTION

    As a Customer Service Representative, you will support customers, business partners, and drivers by resolving issues, answering questions, and ensuring deliveries and service commitments are met. This role operates in a fast-paced environment and requires strong communication, multitasking, and problem-solving skills while working closely with operations and transportation teams.



    RESPONSIBILITIES
  • Assist customers and business partners via telephone and email
  • Handle customer complaints in a calm, professional manner
  • Diagnose, assess, and resolve problems or issues
  • Monitor progress of delivery routes
  • Scan hau...
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