Customer Service Representative – Nights - Fixed Term Contract

As a Customer Service Representative – Nights working on‑site in Cape Town, you’ll be a part of bringing humanity to business.

What You’ll Do

Do you have a passion for helping others and giving them peace of mind? You’ll resolve the customer’s issues before escalating to the next level. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

What You Bring To The Role

• 3+ months of customer service experience, Matric/NQF Level 4 (mandatory) and SA Citizenship or permanent residency.
• Takes accountability for customer interactions by accurately resolving issues while effe...