Customer Service Representative or CSR

• Promptly and professionally handle customer inquiries via phone, email, and chat.
• Provide clear and accurate information on products, services, policies, and procedures.
• Efficiently resolve customer complaints and escalate issues when necessary.
• Process orders, forms, applications, and customer requests.
• Maintain accurate and detailed customer records.
• Coordinate with internal teams to meet customer needs.
• Follow up to ensure customer satisfaction and issue resolution.

Qualifications:

• HS Graduate or College Graduate
• With or without experience
• Excellent Communication skills