Customer Service Representative (part time)

Benefits:

• Opportunity for advancement


• Paid time off


• Training & development

Job Summary
We are seeking a part time Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. 


Hours
Tuesday and Thursday 8 am - 3 pm 



Responsibilities 

• Receive a high volume of inbound calls and emails


• Identify the reason for the customer’s inquiry, collect relevant information, and provide solutions


• Schedule service calls and dispatch field employees efficiently


• Coor...