Customer Service Representative

On-site - Pasig 5-10 Yrs Exp Bachelor Full-time

Job Description

We are seeking a highly organized and versatile Service & Technical Support Coordinator to join our team. This role is responsible for managing daily operations within the Service Department, providing technical support to clients and internal teams, and overseeing service-related activities. The ideal candidate will be comfortable balancing technical, administrative, and customer-facing responsibilities while ensuring efficient and high-quality service delivery.

Key Responsibilities

• Respond promptly to client inquiries via the company’s Facebook page, phone line, and email.
• Manage and oversee operations in the Powerstation Department.
• Provide technical assistance to end users, institutional clients, and the Marketing Department.
• Coordinate technical issues and repairs with the Service Center.
• Handle and process unit replacement...