Customer Service Representative

Description We are looking for a Customer Service Representative to join a manufacturing team on a long-term contract basis. This position is suited for someone who communicates with confidence, stays composed during busy or high-pressure situations, and pays close attention to details that affect customer satisfaction. The ideal candidate will learn quickly, build strong relationships with both customers and coworkers, and contribute to a welcoming, team-oriented environment with room for future growth.

Responsibilities:
• Manage incoming customer calls and messages, providing timely and detail-focused support for questions, requests, and service issues.
• Process customer orders accurately, ensuring all details are entered correctly and confirmed before completion.
• Make outbound calls when follow-up is needed to clarify order information, resolve concerns, or provide status updates.
• Maintain organized and precise customer records so account information, order...