Customer Service Representative - Phoenix Coderex

Our client Phoenix Coderex is looking for Customer Service Representative in Lahore.

Shift: Night Shift

Job Description:

We are seeking a dedicated and professional Customer Service Representative to join our organization. The ideal candidate will be responsible for delivering exceptional customer support and ensuring a positive client experience.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a timely manner
• Provide accurate information regarding products and services
• Handle and resolve customer complaints efficiently
• Maintain detailed records of customer interactions
• Follow up to ensure complete resolution and customer satisfaction

Qualifications & Skills:

• Strong verbal and written communication skills (Hindi & English)
• Basic computer proficiency
• Excellent problem-solving and interperso...