Customer Service Representative

WNS · pune city, maharashtra, India

Location
pune city
Job Type
Full-time
Posted
July 04, 2026

Job Description

Job Title: Voice Process Location: Pune Experience: 0-2 Years Working Days: 5 Days a Week Weekly Off: 2 Rotational Week Off Employment Type: Full-Time


Job Summary


We are looking for enthusiastic and customer-focused Customer Service Executives to join our team in Pune. The ideal candidate will be responsible for handling customer queries, providing accurate information, resolving concerns, and ensuring a positive customer experience. Freshers and candidates with up to 2 years of experience are welcome to apply.


Key Responsibilities


  • Handle Inbound/Outbound customer interactions via phone, email, chat, or other communication channels.
  • Respond to customer inquiries in a professional and timely manner.
  • Resolve customer complaints and escalate complex i...

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