Customer Service Representative

Description We are looking for a Customer Service Representative to join a team in St. Albans, West Virginia, in a Long-term Contract position. This role focuses on delivering a dependable customer experience by managing orders accurately, responding to inquiries with urgency, and coordinating with internal partners to keep business moving smoothly. The ideal candidate is organized, service-minded, and comfortable handling multiple priorities in a fast-paced environment while maintaining clear communication with customers and colleagues.

Responsibilities:
• Manage customer orders from initial entry through completion, ensuring timely handling and accurate records throughout the process.
• Review order details carefully, including billing, shipping, pricing, quantities, and purchase order information, to confirm accuracy before fulfillment.
• Record customer-specific instructions, product updates, delivery preferences, pricing changes, and other account details in the ...