Customer Service Representative/Call Center Represenative

Job Description
The Customer Service Specialist I & II roles are responsible for delivering high‑quality customer support in a fast‑paced, call‑center environment. This position requires strong communication skills, the ability to manage challenging customer interactions, and consistent performance against key service metrics. Following training, the role operates on a hybrid schedule.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or...