Customer Service Specialist at Cogeco

Enhance customer experience as a part-time Customer Service Specialist with Cogeco Connexion in Sarnia, ON. Engage with customers, resolve inquiries, and promote services during each interaction.
In this role, you will leverage 1-3 years of sales and customer service experience to maximize sales opportunities. Focus on delivering top-notch service while managing inbound traffic and making outbound calls to boost customer relations and sales. Your goal is to represent Cogeco's offerings effectively, providing tailored solutions to meet individual needs.
Key Responsibilities:
• Actively promote Cogeco products and services
• Engage in face-to-face customer interactions
• Schedule and process order requests accurately
• Handle billing inquiries and service discrepancies
• Assist with asset handling and returns
Requirements:
• High school diploma, post-secondary preferred
• 1-3 years in sales and customer service
• Strong communication skills and presentati...