Customer Service Specialist III

Title: Customer Service Clerk

Location: Onsite in Bay Shore NY

Duration: 6-12 month contract with potential to extend or convert permanently

Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.
Job Summary

The Customer Service Clerk serves as a primary point of contact for customers, delivering accurate information, resolving inquiries, and ensuring a positive overall experience. This role supports daily customer service operations by managing requests, processing transactions, maintaining records, and collaborating with internal teams to address customer needs efficiently and professionally.

Key Responsibilities

Customer Support & Communication

• Respond to customer inquiries via phone, email, chat, or in person in a timely and courteous manner


• P...