Customer Service Specialist

Customer Service Specialist

Location: Largo, FL 33773

Schedule: Monday – Friday | 8:00 AM – 5:00 PM

Pay Rate: $24/hr

 

Position Overview

We are seeking a bilingual Customer Service Specialist to support customer service operations for both North American and Latin American markets. This role is responsible for handling customer inquiries, processing orders, coordinating shipments, supporting warranty and complaint resolution, and ensuring exceptional customer satisfaction in a fast-paced environment.

The ideal candidate will have strong customer service experience, excellent communication skills in both English and Spanish, and experience with order entry and administrative support functions.

Key Responsibilities

• Respond to customer inquiries regarding orders, shipments, products, warranties, returns, and complaints.


• Process phone, fax, and electronic customer orders accurat...