Customer Service Specialist (Penang) (Ref: MO23)

AGENSI PEKERJAAN LINE RECRUITS SDN BHD · George Town, Penang, Malaysia

Location

George Town

Job Type

Full-time

Posted

July 02, 2026

Job Description

 Job Responsibilities 
On time respond to customer's inquiries (Quotation, Document and others). 
Handle customer’s order, schedule, delivery confirmation and follow up. 
Manage concerned document such as airway bill, invoice, packing list, and custom form. 
Able to resolve customer interactions, transactions, comment, and complaints. 
To coordinate between internal (product specification, documentation, QA issue, etc) and external parties – Manufacturing or warehouse with customer in order to manage the sufficient stock. 
To understand customer situation to foresee customer's demand for preparing and adjusting the handling according to it. 
Able to negotiate with internal and external team via phone, email, or face to face meeting with all parties and customer. 
To support a variety of inquiry such as product specification, promotion status, documentation by working with i...
        

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