Customer Service Specialist with English

Funciones

Hey! At UNOde50, normality is left at the door. “Goodbye, boredom! Hello UNO world!” Here, being yourself is not only allowed, it's applauded! If you like to fly high and dream big, this is your project. Do you think you are our “ONE in a million” for the position of Customer Service Specialist with English? Let’s see if you have what it takes to shine!

Responsibilities:
-Communicate with our customers through various channels (phone, email, chat, reviews), providing accurate and clear information about our products and services.
-Navigate and manage different internal and external platforms and systems to handle, register, and resolve customer requests, issues, or inquiries.
-Maintain strong and positive relationships with customers by collecting and processing their feedback to continuously improve their experience and increase satisfaction levels.
-Continually develop your knowledge of the company’s products, services, pol...