Customer Service Supervisor at Cigna

Confidential · Kenya, Kenya, Kenya

Location

Kenya

Job Type

Full-Time

Posted

May 29, 2026

Job Description

Job Description
Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40, employees who service over 80 million customer relationships around the world. Within its international division, a dedicated unit – headquartered in Belgium – focuses on the needs of International…

Customer Service Supervisor
YOUR JOB:
Accountable to review and assess inventory levels, coordinating daily goals and planning and adjust where needed in view of achieving KPIs.

You are accountable to ensure that productivity, quality and customer satisfaction, are managed within own team and motivation of the individuals and team to achieve the operational KPI’s.

Being proactive in identifying improvement/enhancement opportunities and be an active owner of seeking and sharing ideas for innovation in business processes.
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