Customer Service Supervisor

Wide Wide World Express Corporation · cebu city, central visayas, Philippines

Location
cebu city
Job Type
Full-time
Posted
June 23, 2026

Job Description

On-site - Cebu 1-3 Yrs Exp Bachelor Full-time

Job Description

Medical Reimbursement

Government Mandated Benefits

  • Bereavement Leave
  • Maternity & Paternity Leave
  • SSS, TIN, Pag-Ibig, PhilHealth (as required by law)

Professional Development

  • Job Training

Responsibilities

  • Plan, control, lead, and organize the activities of frontline agents.
  • Ensure prompt response and dispatch times and compliance with operational procedures to meet standard quality service.
  • Update and monitor data and parameters entered into the system.
  • Ensure that customer service standards are met.

Qualifications

  • College graduate of any four‑year course.
  • Preferably with supervisory experience or equivalent.
  • Good oral and written communication skills.
  • Computer literate.
  • Good moral character.

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