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Customer Service Supervisor

Sensient Technologies · Geesthacht, Schleswig-Holstein, Germany

Location
Geesthacht
Job Type
Full time
Posted
June 04, 2026

Job Description

In this role, you will guide daily customer order operations while partnering closely with internal teams to ensure accurate, timely, and efficient service delivery. You will play an important role in supporting customer satisfaction, driving operational excellence, and helping team members grow and succeed. This position works closely with planning, sales, quality, logistics, and finance teams to support smooth order fulfillment from initial order through invoicing.

What you’ll do

  • Lead and support a customer service team within an assigned area of responsibility 
  • Manage customer orders from order entry through invoicing while ensuring accuracy and timely completion 
  • Monitor customer orders proactively to maintain strong service performance and customer satisfaction 
  • Partner with internal departments to resolve issues, remove delays, and support effective communication 
  • Identify opportunities to improve processes, reduce errors, an...

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