Customer Service Supervisor - JAX Airport

Rate: $19 USD per hour

**Description**

**SUMMARY OVERVIEW**

The Customer Service Supervisor is responsible for supervising and leading a team of customer service agents to ensure a smooth and efficient passenger experience. This role involves overseeing check-in and boarding processes, addressing passenger inquiries and concerns, and upholding compliance with airline policies and safety regulations. You will collaborate with various airport departments to optimize passenger services, resolve operational challenges, and contribute to maintaining a positive airport environment. Additionally, you will play a key role in training and developing customer service agents, monitoring performance, and fostering a culture of excellence in customer service delivery.

**RESPONSIBILITIES**

+ Oversee the daily operations of the customer service team to ensure high-quality passenger assistance
+ Monitor and evaluate the performance of customer service ag...