Job Description
Salary: USD $900 - $1,200 + Performance-Based Commission
About the Role
We are seeking a strategic and results-driven Customer Service Supervisor to lead our customer support operations and deliver an exceptional client experience.
This is not a traditional customer service management role. We are looking for a leader who combines operational excellence, team development, process optimization, and commercial thinking to drive business growth.
The ideal candidate is highly analytical, technology-oriented, and comfortable working in a fast-paced environment where autonomy, accountability, and continuous improvement are essential.
Location
Medellín, Colombia (On-site)
Key Responsibilities
- Team Leadership & Development
- Lead, coach, and develop a high‑performing customer support team.
- Foster a culture of ownership, accountability, and self‑management.
- Conduct performance re...
Ready to Apply?
Submit your application for Customer Service Supervisor (Salesforce & Fintech Experience) at AMA: CONEXIONES HUMANAS
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