Job Description
Customer Service Support (MW - - FTCSS)
Job Openings Customer Service Support (MW - - FTCSS)
About the job Customer Service Support (MW - - FTCSS)
Position: Customer Service Support
Number of hours: 60 hours/week
Schedule: __
Open Position: 2
Tasks required:
Respond promptly and professionally to customer inquiries via live chat, email, phone , and social media DMs
Maintain a high level of empathy, accuracy, and customer satisfaction in every interaction
Use CRM systems to track tickets, customer history, and resolutions
Make and receive calls using cloud phone systems , particularly OpenPhone
Assist customers with basic troubleshooting for our mobile apps (iOS and Android)
Escalate technical issues to relevant departments as needed
Monitor and manage support queues to ensure timely follow-ups <...
Ready to Apply?
Submit your application for Customer Service Support (MW - 04242025 - FTCSS) at Rippedboxstation
Apply Now