Customer Service Team Lead: Mentorship & Strategy

Teleperformance Malaysia is seeking a Customer Service Team Lead to support the Customer Service team and ensure performance standards are met. The ideal candidate should have a Bachelor’s degree, proficiency in Malay and English, and significant experience in a fast-paced environment. Responsibilities include mentoring team members, leading transitions, managing a market team, and delivering analytical projects. Join us to drive excellent user experiences at Teleperformance.
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