Customer Service Team Lead: Mentorship & Strategy

Teleperformance in Kuala Lumpur is seeking a Customer Service Team Lead to provide mentorship and guidance to the team. The successful candidate will have a Bachelor's degree and be proficient in Malay and English. They will oversee team management while leading initiatives to enhance problem-solving and analytical capabilities. Applicants should possess at least 2 years of people management experience and have strong analytical skills. This role is vital for developing scalable solutions in a fast-paced environment.
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