Customer Service Team Lead, Order Management

Overview
Customer Service Team Leader | Order Management | Budapest
Drive Excellence in a Global Chemical Leader | Hybrid Role |
Are you ready to lead a high-performing customer service team at a global chemistry innovator? At Celanese, we're looking for a talented Customer Service Team Leader to join our Budapest Business Solutions center.
Responsibilities
What You'll Do:
Lead and develop a talented team delivering exceptional order management services to global customers
Drive continuous improvement initiatives that enhance customer satisfaction and operational efficiency
Collaborate with cross-functional teams to resolve complex customer issues and optimize the order-to-cash process
Ensure compliance with quality standards while meeting performance targets
Develop your team through coaching, training, and career development support
Qualifications
What You'll Need:
Bachelor's degree with 3-5 years of customer service, logistics or s...