Customer Service Team Leader

Robert Half · Bondi Junction, New South Wales, Australia

Location

Bondi Junction

Job Type

Full-time

Posted

May 29, 2026

Job Description

The Company
Join a well-established tourism business based in Bondi Junction, Sydney 2022
Be part of a customer-focused organisation that creates memorable travel and tourism experiences
Work within a collaborative and energetic team environment where service excellence is a priority
Enjoy a role with variety, pace, and the opportunity to make a genuine impact on both customers and team performance
Competitive pay rate of $40 per hour + super
The Role
Lead, coach, and support a customer service team to deliver outstanding service across customer enquiries and bookings
Drive a positive team culture focused on accountability, collaboration, and high performance
Monitor daily operations to ensure service levels, response times, and customer expectations are consistently met
Assist with escalation management, providing timely and professional resolution to more complex customer ...
        

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