Customer Service Team Leader - Coach & KPI Driver

TDCX Group is looking for a Customer Service Team Leader in Singapore to lead and enhance the performance of the Customer Service Representatives. This role involves overseeing day-to-day operations, conducting coaching sessions, and ensuring KPIs are consistently met.

The ideal candidate must hold a Diploma or Bachelor's Degree, have at least 2 years of experience in a leadership role, and be fluent in both English and Mandarin. TDCX offers attractive remuneration and a positive work culture.