Customer Service Transport Coordinator

Description

Job Success ProfileTransport CoordinatorLocation:Ghent, BelgiumLanguage(s) RequirementsFluent Flemish/ Dutch, English and other European language as an advantageMission StatementWe’re looking for a Transport Coordinator to strengthen our logistics operations and ensure smooth, efficient, and accurate transport planning. If you enjoy working in a dynamic environment, coordinating multiple stakeholders, and optimizing processes, this role is for you. What You’ll Do

Manage TMS master data to ensure accuracy and compliance

Book and optimize transport to improve service levels and reduce costs

Coordinate with warehouses, customer service, transporters, and customers

Monitor transporter performance and follow up on KPIs

Validate monthly order rates and resolve discrepancies

Handle self‑billing to ensure accurate settlements

Collaborate with Accounts Payable on invoice and payment i...