Customer Service Consultant – Travel (24/7)

Location: Brisbane
Department: Travel Assistance
Employment Type: Full-time (Shift-based)

About the Role

Join Allianz Partners as a Customer Service Consultant within our 24/7 Travel Assistance team, where no two days are the same. In this fast-paced, high-impact role, you’ll support customers when they need us most—delivering timely, accurate, and compassionate assistance across a range of travel-related situations.

You’ll work in a collaborative, digitally enabled environment, using modern systems and tools to deliver efficient, high-quality outcomes while maintaining a strong human touch.

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What You’ll Do

• Provide end-to-end customer support for travel assistance enquiries in a 24/7 environment
• Manage high-volume ...