Customer Service/Guest Experience Associate

Minneapolis, MN-hybrid

Taco John's International is looking for a full-time Guest Experience Associate, responsible for managing front-line communications and customer service, contributing to the overall efficiency of business operations. The Associate plays a proactive role in identifying service trends, recommending process improvements, and supporting cross-functional initiatives that enhance the customer experience. This position involves exercising independent judgment in managing inquiries, coordinating with internal departments, and resolving guest-related issues in alignment with company standards. Success in this role requires strong communication skills, discretion, and the ability to make informed decisions that support organizational goals. 

ABOUT TACO JOHN'S INTERNATIONAL

Starting as a small taco stand in Cheyenne, WY back in 1968, our one-of-a-kind tacos and other bold flavors were a...