Customer Services Co-ordinator

Customer Co-ordinator

Stoke

Health and Safety background

Your new company

You will be working for a well-established organisation based in Stoke-on-Trent, supporting a busy and fast-paced operational team. This organisation delivers essential services to a wide customer base and prides itself on providing a responsive, high-quality customer experience. You will join a collaborative and supportive environment where teamwork and customer focus are key.

Your new role

As a Temporary Customer Services Co-ordinator, you will play a critical role in delivering a professional and efficient customer service function, with a particular focus on property-related enquiries and coordination.Key responsibilities will include:

Acting as the first point of contact for customer enquiries, managing both inbound and outbound communications
Coordinating repairs and maintenance requests, ensuring jobs are logged, prioritised and completed within agreed ti...