Customer Solutions Account Manager (Retention & Loyalty)

Peninsula is the global leader in HR and Health & Safety consultancy and software, supporting over 140,000 businesses worldwide. With more than 40 years of experience and offices across Canada, the UK, Australia, and New Zealand, we help business owners stay compliant, protect their people, and grow with confidence.

In Canada, our growth has been nothing short of exceptional. In just 8 years, Peninsula Canada has become the leading provider of HR & OHS solutions, now supporting over 6,500 Canadian businesses nationwide. We are also proud to be Great Place To Work® Certified, reflecting our commitment to our people, culture, and career development.

The Role

As a Customer Solutions Account Manager, you will play a critical role in protecting and strengthening client relationships. You will be the primary point of contact for clients who may be at risk of leaving, focusing on retention, loyalty, and long-term satisfaction.

This role is ideal for someone...