Customer Solutions Analyst

S&P Global · kuala lumpur, kuala lumpur, Malaysia

Location
kuala lumpur
Job Type
Full-time
Posted
May 25, 2026

Job Description

About the Role

Grade Level (for internal use): 10

The Team: Global Solutions Team – Horizons Energy Expansion/Transition Products The Global Solutions Team for Horizons energy expansion/transition products is a dynamic, highly motivated, and cohesive group dedicated to delivering exceptional client service. Our team is forward-thinking and collaborative, consistently striving to exceed expectations by leveraging our expertise in Energy services. Colleagues, prospects, and clients recognize and value our commitment, which reinforces the positive contributions of each team member.

Within this structure, the Horizons Solutions Team serves as a global Product Support arm under, forming the core of the SPGI Energy frontline Customer Experience group. As customer advocates, our specialists work closely with product management and commercial teams to enhance processes and address evolving client needs, ensuring a seamless and impactful customer experience.

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