Location
courtenay
Job Type
Full-time
Posted
June 01, 2026
Job Description
A day in a life of a Customer Solutions Specialist:
- Customer Engagement & Sales
- Build strong customer relationships by welcoming and engaging customers in person, over the phone, and by email.
- Interview customers to understand their financial and personal needs to match them with the appropriate financial, leasing, and/or service product solution.
- Transparently communicate lease and credit terms and conditions and educate customers on credit-building opportunities.
- Maximize sales of goeasy’s financial services and home goods through methods such as cross-selling.
- Account Management & Collections
- Manage customer accounts, including opening new accounts, updating records, processing payments, and monitoring overdue accounts.
- Perform administrative duties and secure all required information to fulfill customer contracts...