Customer Solutions Specialist in Retail

Join easyhome as a Customer Solutions Specialist to elevate your career in retail. Focus on customer engagement, account management, and sales to make a positive impact.

Easyhome, recognized as part of the goeasy family, is looking for a detail-oriented individual dedicated to enhancing customer experiences. You'll leverage your skills to help people access home goods while building their financial futures. This role will enrich your professional journey in a supportive and inclusive workplace.

Key Responsibilities: • Build strong connections with customers via multiple channels • Assess customer needs and offer suitable solutions • Manage accounts, process payments, and update information • Maintain merchandising standards and inventory accuracy • Conduct empathetic collection and follow-up activities

Requirements: • Exceptional communication and customer service skills • Track record of meeting sales goals • Customer-facing experience in retail or finance p...