Customer Success Advocate

Teleperformance is looking for a Customer Success Specialist in Malaysia. This role involves responding to customer requests through inbound phone calls and emails, ensuring a positive brand representation. Candidates should have a Bachelor’s Degree or Diploma, 6 months of experience in customer support, and a B2 level in English. Strong interpersonal skills and a proactive attitude are essential to succeed in this role, which focuses on enhancing customer satisfaction and loyalty through effective communication.
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