Customer Success Advocate: Online Orders & Support

Teleperformance is seeking a Customer Success Specialist in Malaysia to manage customer enquiries via phone and email. The role requires a Bachelor’s Degree or Diploma and B2 level English proficiency. Responsibilities include assisting customers with online orders, maintaining privacy in support interactions, and working collaboratively to enhance service quality. Ideal candidates will have customer support experience, strong communication skills, and a positive attitude. Proficiency in Microsoft applications is essential, and training will be provided.
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