Customer Success Advocate

Teleperformance in Malaysia seeks a Customer Success Specialist to enhance customer satisfaction by managing inquiries through calls and emails. The ideal candidate will possess a Bachelor’s Degree or Diploma and B2 level English proficiency. Responsibilities include assisting customers with online orders, providing immediate support, and ensuring all transactions are secure. Previous experience in customer support is preferred, but fresh graduates with relevant degrees are welcome to apply. A strong emphasis on communication skills and professional image is essential.
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