Job Description
Are you a proactive communicator with a passion for data and analytics? Do you thrive in fast‑paced environments where you can manage technical workflows while delivering a polished, professional client experience?
We’re currently partnering with a leader in the Data Infrastructure and Analytics space to find a Customer Success Coordinator to join their Auckland‑based commercial team. This role acts as the operational anchor for client relationships, combining high‑quality service desk coordination with proactive account support.
The Opportunity
As the key link between technical engineering teams and corporate clients, you’ll play a critical role in delivering an exceptional customer experience from end to end. You’ll confidently switch between resolving day‑to‑day client enquiries and supporting consultants with high‑impact presentations and client deliverables.
What You’ll Be Doing
- Managing the full client‑facing ticketing lifec...