Customer Success Coordinator

Job Description

DUTIES AND RESPONSIBILITIES

• Assist partners by offering exceptional service and creating strong professional relationships.
• Serve as partners’ primary contact for all service needs, and liaise with other departments at Momentive Software, including IT and Development enhancement, to deliver satisfaction.
• Be flexible and use good judgment when providing solutions for partners to ensure their experience with Momentive Software meets their expectations.
• Develop a strong understanding of the job board industry through ongoing research with the goal of becoming a subject matter expert for our partners.
• Develop a strong understanding of Momentive Software ongoing innovation and present the benefits of this innovation to partners to spur adoption of new products and services.
• Present yourself to partners in a way that reflects Momentive Software as a positive, professional, organiza...