Customer Success Engineer — Adoption & Technical Support

A leading technology company based in Mexico is seeking a Customer Success Engineer (CSE) to drive product adoption and ensure customer success. The CSE will manage customer onboarding, provide training, troubleshoot issues, and collaborate with cross-functional teams to enhance satisfaction and retention. Ideal candidates will have 2 years of customer support experience and expertise with SaaS ITIM products and cloud platforms like AWS or Azure. Join us to help optimize customer engagement and remove technical barriers.
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