Location
bangalore
Job Type
Full-time
Posted
July 04, 2026
Job Description
Customer Success Executive
Location: Bengaluru, Karnataka (Work From Office – 5 Days)
Employment Type: Full-time
Experience: 1–3 Years
About the Role
We are looking for a Customer Success Executive to join a fast-growing Health Insurance & Employee Benefits platform. This is a voice-first customer support role where you'll be responsible for delivering an exceptional customer experience by resolving queries, coordinating with internal teams, and ensuring timely issue resolution.
Key Responsibilities
- Handle inbound and outbound customer calls professionally.
- Resolve customer queries with empathy, ownership, and accuracy.
- Coordinate with internal teams to ensure timely resolution of customer issues.
- Build and maintain positive customer relationships.
- Manage high call volumes while maintaining service quality.